January 18, 2026

A team discussing how a SOC 2 certificate won't stop the next breach without a living defense

A SOC 2 Certificate Won’t Stop The Next Breach Without a Living Defense

You probably felt a real sense of relief when the SOC 2 report landed in your inbox. The board stopped asking quite so many questions, sales said deals were moving faster, and your team finally had something “official” to point to. That relief can quietly turn into false confidence. Your SOC 2 certificate won’t stop […]

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A Practical Vendor Risk Management Assessment Framework for Justice Organizations

A vendor risk management assessment is the process of identifying, evaluating, and reducing the risks your third-party suppliers and partners introduce. For any organization, this is a critical discipline. But for justice-focused organizations serving vulnerable communities, it's a non-negotiable responsibility. You must ensure a vendor's security, operational, and compliance practices don't create vulnerabilities for your

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Stop letting voicemails pile up, set a 3-step callback workflow that cuts wait time for help

At 4:47 p.m., the voicemail light is still blinking. Someone left a message about an eviction notice. Another caller says they missed court paperwork because they “couldn’t get through.” A staff member has a sticky note with a number they meant to call back, but it’s now buried under intake forms. This is a justice

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