Your intake queue is exploding. A grant report is due. A partner needs a file today. Then someone gets phished, or you notice a login from a remote work location no one recognizes, and suddenly MFA becomes urgent. This is where “big bang MFA” goes wrong. Staff get blocked mid-task, workarounds appear, and IT becomes […]
You have a problem that shows up in every conversation about AI adoption. Leaders know they need to explore it. They see the potential. They read the articles about productivity gains and cost reduction. Then they sit in a meeting and someone asks where to start, and the room goes quiet. The gap between knowing
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The intake queue is up. A partner needs a same-day handoff. A client is waiting on a document that can’t be found because it’s “in someone’s email.” That’s what the backbone looks like in real life: intake forms, case notes containing bulk sensitive personal data, documents, and the quiet glue between staff and partners. For
It’s 8:05 a.m. on a Monday. Your self-help intake form won’t load, your scheduling portal throws errors, and the “download the packet” links on your website point to blank pages. Staff try the usual fixes. Someone messages a vendor. Someone else restarts a browser and hopes. By 10:30, the phone line is jammed. Community partners
It’s the end of the quarter, and a crucial grant report is due. Your team is in a full-blown scramble, trying to pull data from a dozen different partner organizations, each with its own incompatible spreadsheets and bespoke case management systems. This frantic fire drill isn't just an IT headache; it's a deep-seated operational failure
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Streamline compliance and efficiency in 2026 with a legal aid eligibility triage questions template. Learn to design, implement, and audit intake systems effectively.
Legal Aid Eligibility Triage Questions Template Guide 2026 Read More »
