Your team didn’t choose legal services because you love filing systems. You chose it to help people through high-stakes moments. But the intake queue grows, staff copy and paste notes across tools, and every year brings a new report, audit, or public records question. Meanwhile, old client data sits everywhere, quietly piling up. Keeping everything […]
The intake queue is growing, a partner needs a quick data pull, and a funder report is due Friday. You open the spreadsheet, then the case system export, then the shared drive folder someone swears is “the real one.” The numbers don’t match, and no one’s sure which version is safe to share. That’s the
The intake queue is full. A court navigator program makes a “warm handoff.” A partner says they’ll follow up. Then the trail goes quiet, disrupting access to justice. In justice support networks, that quiet can mean a self-represented litigant missed a deadline, lost housing, returned to harm, or showed up alone to a hearing. These
An intake specialist scrambles. A client with Limited English Proficiency (LEP) is on the line with a time-sensitive issue, but the on-call interpreter is unavailable. The resulting delay leads to a missed deadline, a critical miscommunication, or worse, a denial of service. This scenario isn't a hypothetical; it's an operational reality that widens the justice
12 Remote Interpretation Tools for Legal Nonprofits: A 2026 Field Memo Read More »
Unlock the benefits of multilingual online intake forms for legal aid. Streamline workflows, ensure compliance, and build trust with proven strategies for 2026.
The Essential Guide to Multilingual Online Intake Forms for Legal Aid 2026 Read More »
