February 12, 2026

How To Build an AI Acceptable Use Policy in One Week

How To Build an AI Acceptable Use Policy in One Week

You already know AI is in your company. Sales is pasting customer data into chatbots. Finance is testing spreadsheet add-ins. Your vendors keep pitching “AI-powered” features. Without guardrails, every one of those experiments can turn into a data breach, a compliance headache, or a disappointed board. The good news: you can set a clear, AI […]

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A team using a coordinated intake model for legal aid

The Coordinated Intake Model for Legal Aid Organizations (A Practical Guide Leaders Can Defend)

The intake queue is exploding. A court partner sends walk-ins, like those seeking housing legal help, you didn’t expect. Your hotline script is different from your online form. Staff spend half the day re-asking the same questions, then trying to “place” cases through a chain of emails that no one fully owns. That’s not a

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A team building a decision rights map.

Nobody owns the decision, so nothing ships: building a decision rights map and escalation ladder

On Monday, intake is exploding. On Tuesday, a partner says they never got the referral packet. On Wednesday, a funder report is due and the numbers don’t reconcile. By Friday, someone says, “We should fix the system,” and everyone nods, because it’s true. Then nothing ships. Not because people don’t care. Not because staff aren’t

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cyber insurance renewal

How To Simplify Your Cyber insurance renewal, a 30-day Plan that avoids premium spikes and coverage gaps

The renewal email lands in your inbox when intake is already backed up, a report is due, and a vendor just changed their portal again. Now your broker wants answers fast. Multifactor authentication? Backups? Incident response plan? Vendor controls? You know the work is happening, but proving it is another story. Cyber insurance renewal has

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