February 16, 2026

A team creating a Vendor Incident Response Plan for Court Navigator Organizations

Vendor Incident Response Plan for Court Navigator Organizations (Reduce Privacy Harm During Vendor Incidents)

Your navigator team didn’t get hacked, but a vendor did. Now your intake tool is down, texting is unreliable, or a cloud folder with client documents might be exposed. This sparks an incident response scramble. Staff are asking what to say. Courts and partners want answers amid the incident response pressure. Clients are scared, and […]

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When Everything is Urgent: A Leader’s Guide to Incident Management

Your team is smart. You’ve invested in tools. Yet, every technical issue seems to escalate into an all-hands fire drill, derailing projects and eroding the trust of customers and your board. The alerts never stop, ownership is fuzzy, and decisions made under pressure don’t stick. The real cost isn’t just downtime; it's the relentless coordination

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