Eligibility screening tools for legal aid sound technical, but they sit right in the middle of your mission. They shape who gets through the door amid pressing client needs like housing issues, lockouts, or benefit terminations, who gets referred out, and how fast staff can respond when client wait times are already too long. For […]
Smarter Intake, Fairer Access: Eligibility Screening Tools for Legal Aid Read More »
In The Goal, the factory keeps missing orders. Managers try to fix everything at once. New reports. New rules. New metrics. Nothing works until they focus on one stuck machine, then manage the whole system around it. That is where many justice-focused nonprofits are with applied artificial intelligence today. You hear pitch after pitch promising
As a CEO, you assume the tools you buy are neutral. That your software, algorithms, and data are objective. This is one of the most expensive assumptions you can make. The reality is that your technology is likely loaded with hidden biases, creating massive legal, financial, and reputational liabilities you can’t see. Fixing this isn’t
A CEO’s Guide to Aligning Technology Decisions with Racial Justice and Equity Goals Read More »
