CTO Input

The 2-hour Nonprofit Systems Inventory workshop: capture every workflow, owner, and risk in one living document

At 4:45 p.m., someone asks a simple question: “How many people did we actually serve this quarter?” The number doesn’t reconcile. Intake is in one place. Referrals are in someone’s inbox. Program notes are in a shared drive. The report is due tomorrow, and staff are already carrying too much. This is how the justice […]

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Taming the Chaos: Fractional CIO for court services organizations Guide

It’s the end of the quarter, and the grant report is due. Your team is in a frantic scramble, pulling data from five different spreadsheets and a handful of systems that don’t talk to each other. That familiar feeling of panic isn’t just a reporting headache; it’s a glaring sign that your systems are holding

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An image of a leader getting executive coaching on digital strategy legal

Executive Coaching on Digital Strategy Legal: A Quiet Power Tool for Justice Leaders

The work you lead is already heavy. Case backlogs. Emergency grants. New reporting rules every year. Now AI tools, cloud systems, and cyber risks sit on top of it all. For legal nonprofits, executive coaching on digital strategy legal is no longer a nice-to-have. It is focused support that helps legal executives, such as the

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A team developing coordinated intake for justice network organizations.

Coordinated Intake for Justice Network Organizations (One Front Door, One Follow Up Loop)

You’ve seen the same story play out. A client calls legal aid organizations, then gets sent to a court help desk, then to a housing assistance partner, then back again. Each stop has its own form, its own script, its own waitlist, its own “can you tell me what happened from the start?” That’s not

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CTO Input helping with technology vendor selection for justice organizations

Technology Vendor Selection for Justice Organizations (Avoid Bad Fits and Hidden Costs)

Your intake queue is full. A grant report is due. Someone asks, “Can the new mission-critical system do conflict checks and keep client notes secure?” The vendor says yes, of course. Two months later, staff are copying and pasting between tools, numbers don’t match, and the “simple add-on” is now a line item you didn’t

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Reporting and Outcomes for Civil Legal Aid Organizations (Numbers Funders Trust)

A grant report is due for your civil legal aid organization. Intake is backed up. Your case system has three different places to record “closed.” Someone asks, “How many households kept their housing through civil legal services this quarter?” and the room goes quiet. This is why having reporting and outcomes for civil legal aid

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A guide to ai guardrails consulting for justice network organizations

AI Guardrails Consulting for Justice Network Organizations: A Practical Guide

AI guardrails consulting for justice network organizations isn’t just a technical exercise; it’s a critical mission-support function. It’s about building a framework to safely use new technologies while staying true to your commitment to equity and fairness. It means putting clear policies, practical controls, and solid governance in place to manage the very real risks

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An image of team in a justice lab data and technology support

How Justice Lab’s Data and Technology Support Strengthens Legal Nonprofits

If you run a justice-focused nonprofit, you probably feel the weight of your systems every day. Spreadsheets everywhere. Case notes in email. Fragile tools that buckle whenever a new grant report is due. This is where justice lab data and technology support comes in. In plain terms, a Justice Lab is a team that uses

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A team mapping out their own warm handoff process

Stop losing people after a referral, build a warm handoff process that confirms contact in 24 hours and tracks every bounce

It’s 4:45 p.m. The intake queue is still climbing. A partner emails, “We referred three people today, did you reach them?” Your team searches inboxes, a shared spreadsheet, and someone’s notes. No one can say, with confidence, what happened next. This is how trust leaks out of the system. Not because people don’t care, but

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