In December 2025, court services organizations are carrying heavy demand with public consequences. People expect e-filing to work, remote hearings to connect, and self-help services to be available when they need them. There’s almost no tolerance for downtime, and no slack in the staffing model when something breaks in judicial administration. An Interim Chief Information […]
Another quarter, another near-miss. A key system flickers, a critical vendor has an outage, or a senior engineer quits with two weeks’ notice. Your team scrambles. They pull all-nighters, burn favors, and through sheer heroics, they keep the lights on. This feels like a win, but it is a costly warning. You are relying on
A Disaster Recovery Plan Is a Hope. A Recovery Capability Is a Fact. Read More »
A survivor reaches out from a borrowed phone. Your intake team moves fast, because timing matters. Then a simple mistake lands hard: an advocate auto-forwards an email thread, it goes to the wrong address, and suddenly a client’s location and case details are exposed. In civil justice work vital to access to justice, data loss
Board Ready Data Protection Strategy for Civil Justice System Organizations Read More »
Your disaster recovery plan is likely a document, not a capability. It sits in a shared drive, untouched since the last audit, creating a dangerous illusion of safety. When a real crisis hits, this document will fail. Your team will scramble, customers will suffer, and your leadership will be exposed, paying the price for a
Your Disaster Recovery Plan Is Probably Useless Read More »
Your intake queue is exploding, a training partner needs an export by Friday, and a funder report is due with numbers that don’t reconcile. Then a vendor emails, “We updated our platform with new AI features.” Your team didn’t ask for that. Now it’s your problem, especially amid cybersecurity threats in the evolving digital landscape.
Third Party Risk Assessment for Capacity Building Organizations (Funder-Ready Findings) Read More »
You have binders, spreadsheets, and Word documents labeled 'Business Continuity Plan.' Smart people wrote them. Yet, when a vendor goes down or a key system fails, the response is a frantic scramble. The plans are static, disconnected from daily operations, and useless for proving readiness to your board or insurers. The cost is visible in
Your Business Continuity Plan is Shelfware. Here’s How to Fix It. Read More »
Your intake queue is climbing. A partner wants an answer today. A funder report is due, and the numbers don’t tie out. Then the executive director change happens, and every open thread suddenly feels urgent. In an executive director transition, the hidden risk isn’t only morale or messaging. It’s decision drift. Decisions get made by
The 30-Day Decision Reset After an Executive Director Change Read More »
Your intake queue is overflowing. A partner needs access to a shared platform today. A funder due diligence form lands in your inbox, asking about encryption, vendor risk, and incident response, with a deadline you can’t move. In capacity building organizations, you’re not only protecting your own systems and ensuring data protection. You’re protecting the
That thick binder labeled "Business Continuity Plan" on your shelf? It’s a liability. You paid a consultant or tasked a team to create it. You pull it out for audits. But when a critical system actually goes down at 2 a.m., no one reaches for it. Instead, you get dragged onto a chaotic conference call
When Business Continuity Is All Talk and No Action Read More »
You know the moment in non-profit organizations dedicated to capacity building. A report is due, a funder wants clean numbers, and three program leads send three different versions of “served” and “completed.” Staff scramble. Someone rebuilds a spreadsheet late at night. The numbers still don’t reconcile, and nobody feels good about what gets submitted. This
