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best practices for vendor management

A leadership team performing a third party risk assessment for capacity building organizations

Third Party Risk Assessment for Capacity Building Organizations (Funder-Ready Findings)

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Your intake queue is exploding, a training partner needs an export by Friday, and a funder report is due with numbers that don’t reconcile. Then a vendor emails, “We updated our platform with new AI features.” Your team didn’t ask for that. Now it’s your problem, especially amid cybersecurity threats in the evolving digital landscape. […]

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The checklist for switching MSPs without downtime, data loss, or finger-pointing

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Switching the team that runs your company’s IT is a little like changing the tires on a moving car. It’s possible. It’s common. It can also go sideways fast when nobody owns the plan. If you’re switching MSPs, your real goal isn’t “a better provider.” Your goal is business continuity, clean accountability, and a handover

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Executive checklist for picking a password manager and rolling it out in 30 days

Executive checklist for picking a password manager and rolling it out in 30 days

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Most companies don’t get breached because they “forgot security.” They get breached because passwords spread like loose change, pockets, couches, backpacks, old laptops, and the one shared spreadsheet everyone swears is temporary. A strong enterprise password manager is one of the fastest ways to reduce that mess. Not by asking people to “be better,” but

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A laptop showing a quarterly vendor scorecard

Build a quarterly vendor scorecard that spots underperformers and saves 15 percent on contracts in six months.

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The intake queue is growing, the monthly close is late again, and a vendor ticket is stuck in “we’re looking into it.” You don’t have time for another vendor meeting that ends with polite promises and no change. A vendor scorecard gives you a calm, repeatable way to see what’s working, what’s failing, and what

Build a quarterly vendor scorecard that spots underperformers and saves 15 percent on contracts in six months. Read More »

A team building a vendor incident response plan.

How to Build a Vendor Incident Response Plan (That Works Under Pressure)

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A vendor emails: “We’re investigating a possible cybersecurity incident, potentially a supply chain attack.” It’s 4:47 pm. Your intake queue is full, a filing deadline is tomorrow, and staff are already forwarding screenshots to each other. Someone asks, “Who’s supposed to call the vendor?” Another asks, “Do we have to tell funders?” Nobody’s being careless,

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An image of a team of people who are learning how to audit their tech stack without starting a civil war in their company

How To Audit Your Tech Stack Without Starting A Civil War In Your Company

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Nobody wakes up excited for an audit, least of all your IT team. For many leaders, the idea of touching the tech stack feels like kicking a hornet’s nest of vendors, opinions, and sunk cost. Yet doing nothing is already a choice. You feel it in missed revenue, rising SaaS bills, outages, and board questions

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A CEO reviewing a list of ways to get senior tech leadership Without adding a full-time CTO

7 ways mid-market CEOs can get senior tech leadership without Adding a full-time CTO

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You probably feel the squeeze. Your board wants real answers on AI, cyber risk, and system reliability, but a $300k-plus full-time CTO still feels like a stretch. You are not alone. Many mid-market firms have serious customers, regulators, and investors, yet rely on an overworked IT lead or a heroic engineer to play “part-time executive.”

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CTO Input helping with technology vendor selection for justice organizations

Technology Vendor Selection for Justice Organizations (Avoid Bad Fits and Hidden Costs)

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Your intake queue is full. A grant report is due. Someone asks, “Can the new mission-critical system do conflict checks and keep client notes secure?” The vendor says yes, of course. Two months later, staff are copying and pasting between tools, numbers don’t match, and the “simple add-on” is now a line item you didn’t

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A team trying to figure out how to know if your managed service provider is doing a good job

CEO Checklist: How to judge your Managed Service Provider on stability, risk, and business value.

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Are you asking yourself the following question: “How to know if your managed service provider is doing a good job?”. This article gives you a practical checklist so you can tell the difference between an managed service provider that simply keeps the lights on and one that protects the business, supports growth, and stands up

CEO Checklist: How to judge your Managed Service Provider on stability, risk, and business value. Read More »