Stop asking clients to repeat their story, set up a single client facts record that feeds every program, reduce re-traumatizing repeats, and cut intake time in 30 days
The intake queue is blowing up, staff are hopping between forms, and someone is asking, again, “Can you tell me what happened?” The client pauses. You can hear the strain in the silence. Your team isn’t trying to be careless. The system is. When a person has to repeat their story across programs, partners, and […]









