The report is due tomorrow. A partner asks for a status update. A client calls back with one more detail that changes the next step. Meanwhile, staff are retyping the same facts into a court form, a referral email, and a funder spreadsheet, hoping nothing gets missed. That is a broken case note workflow. This […]
It starts as a simple question: “Where is this case?” A staff member asks it. A partner asks it. Sometimes the client asks it, after days of silence. In justice work navigating the justice system, silence isn’t neutral. It can mean a missed deadline for survivors of crime, a lost housing window, a protection order
Justice Referral Handoff Process (End “Where Is This Case?”) Read More »
The grant report is due, but the program data is a mess, scattered across disconnected spreadsheets and tools that don’t talk to each other. A security scare involving sensitive client data makes you realize just how fragile your systems are. Or maybe it's the quiet burnout of dedicated staff, who spend more time wrestling with
How a Fractional CIO Helps Justice-Focused Organizations Scale Read More »
Discover legal aid client data privacy best practices for 2026. Learn stepwise strategies to protect sensitive data, ensure compliance, and build lasting trust.
Legal Aid Client Data Privacy Best Practices Guide 2026 Read More »
