You can feel the pressure building. Customers expect smarter service, your competitors talk about AI on every earnings slide, and your board is starting to ask pointed questions. But you do not have a CIO. You have a lean IT team, a few hungry managers, and a pile of vendors trying to sell you “AI-powered” […]
AI Adoption Playbook for Companies Without a CIO Read More »
In mission-driven organizations focused on justice, intake is backed up. A partner handoff failed. A report is due, and the numbers don’t reconcile. If you’re an executive director leading a justice nonprofit, you know the feeling: important work moving through fragile systems, often amid leadership transitions. Staff patch things with spreadsheets, extra emails, and heroic
Interim CTO for Justice Nonprofits: Calm the Chaos, Build a Plan Leaders Trust Read More »
The intake queue is growing, a partner needs a quick data pull, and a funder report is due Friday. You open the spreadsheet, then the case system export, then the shared drive folder someone swears is “the real one.” The numbers don’t match, and no one’s sure which version is safe to share. That’s the
It’s 8:05 a.m. on a Monday. Your self-help intake form won’t load, your scheduling portal throws errors, and the “download the packet” links on your website point to blank pages. Staff try the usual fixes. Someone messages a vendor. Someone else restarts a browser and hopes. By 10:30, the phone line is jammed. Community partners
The intake queue is climbing. A funder report is due. A vendor is pushing a “must-sign-this-week” renewal. Someone asks about AI tools. Another person asks, quietly, “Are we safe if there’s a data breach involving client personal information?” In moments like that, leaders don’t need more opinions. They need a decision they can explain, defend,
You are not crazy. Technology really has become loud, expensive, and hard to read. Every vendor promises transformation. Your teams ask for new tools. Projects stall. Security keeps popping up in board meetings. At the same time, you are not sure if you are overspending or quietly falling behind. The real question is simple: How
CEO guide to turning tech chaos into a clear executable growth plan Read More »
Your projects run long. The budget keeps creeping up. The board keeps asking, “Why are we doing this again?” You are not alone. Around 70% of digital transformation projects miss their goals, and large projects often run more than 40% over budget while delivering far less value than promised. Many AI pilots never leave the
If you lead a mid-market company, your IT and security spend probably looks big, messy, and hard to judge. You get reports, maybe some dashboards, but you still wonder: is this good, bad, or just expensive? The real question is not how many numbers you track. It is which few numbers tell you if IT
IT Security Metrics Scorecard: Simple Ways For Leaders to Track Performance and Risk Read More »
You probably know this leader. Smart, driven, cares deeply about the company. They can tell you how many trouble tickets are open, which ones are blocked, and who is late on estimates. They feel proud because they are “on top of the work.” On the surface, that control feels safe. Technology is expensive, outages are
CEOs focused on Trouble tickets miss growth Read More »
If you are quietly thinking, “Our technology is chaotic how do I fix it?”, you are in good company. Most mid-market companies now run on hundreds of tools, vendors, and “temporary” fixes that never went away. Board decks fill up with acronyms. Your team keeps asking for one more system. Yet decisions are still slow,
From Tech Chaos to Clarity: A CTO Guide to Fixing Chaotic Systems Read More »
