One control record gives you a clear view of the outcomes your investments should produce. It shows who owns each one, how it’s measured, and what evidence supports its value. Here, it means a program or portfolio record, not employee benefits software or a public benefits platform. Nor is it an advocacy hub for medicare […]
How to Build a Technology Benefits Register CFOs Can Audit Read More »
Your software vendor can turn on an AI feature overnight. You still own the consequences. That is the real issue in how to evaluate ai features from software vendors. A feature that looks harmless can introduce new risks to enterprise AI adoption by changing where your data goes, how employees work, what customers receive, and
How to Vet an AI Feature Your Vendor Turned On Read More »
Your software vendor can turn on an AI feature overnight. You still own the consequences. That is the real issue in how to evaluate ai features from software vendors. A feature that looks harmless can introduce new risks to enterprise AI adoption by changing where your data goes, how employees work, what customers receive, and
How to Vet an AI Feature Your Vendor Turned On Read More »
Shadow AI is already inside your business. Employees use artificial intelligence through AI tools such as ChatGPT, Claude, Gemini, DeepSeek, coding assistants, and embedded SaaS features to move faster, often without clear approval, ownership, or oversight. You don’t need to assume bad intent. Most employees are trying to solve a real problem. Your job is
Shadow AI: Find Hidden Tools Before Disclosure Read More »
Customer-facing artificial intelligence systems can answer questions, recommend actions, route cases, approve requests, and shape how people experience your company. That makes AI liability a business issue before it becomes a legal one. A wrong answer, exposed private data, or inconsistent treatment can create safety risks and encourage harmful reliance. Customers won’t blame the model
AI Liability Questions to Answer Before Customer Workflow Launch Read More »
An AI vendor can touch customer records, employee data, confidential plans, and intellectual property before leadership fully sees the exposure. The risk is not only a bad output. It is third-party risk that leaves you unable to explain where data went, who accessed it, or what happens when the contract ends. Your ai vendor contract
AI Vendor Contract Checklist: 8 Clauses Boards Need Read More »
Artificial intelligence is moving fast. Your board of directors doesn’t need a tour of models, prompts, or vendor claims. It needs a clear view of what AI could change in the business, where it could create risk, who owns the work, and what decision is needed now. That is how to brief the board on
Put AI on the Board Agenda Without a Science Lecture Read More »
When you are dealing with software project overruns and consistent budget overruns, the situation is rarely just a technical problem. It is usually a failure of visibility, ownership, and decision making that has been allowed to persist for too long. You may be hearing that your software development team needs more time, more people, or
Software Project Overruns: A CEO Recovery Plan Read More »
A $15,000 software purchase can create more risk than a $250,000 infrastructure project. The price is not always the primary concern. The real problem is what the decision commits you to, such as sensitive data exposure, a five-year contract, a vendor dependency, or a system your team lacks the capacity to support. Implementing formal technology
Technology Approval Thresholds CEOs Can Defend Read More »
An S-1 registration statement can turn years of technology choices into public statements. Outages, cyber events, technical debt, vendor dependence, weak controls, and delayed projects may all become part of the story investors read. Preparing for an Initial Public Offering (IPO) involves significant oversight from the Securities and Exchange Commission to ensure the company provides
The Technology Disclosures in Your S-1: What Gets Written and Who Gets Blamed Read More »
