CTO Input

An image of team in a justice lab data and technology support

How Justice Lab’s Data and Technology Support Strengthens Legal Nonprofits

If you run a justice-focused nonprofit, you probably feel the weight of your systems every day. Spreadsheets everywhere. Case notes in email. Fragile tools that buckle whenever a new grant report is due. This is where justice lab data and technology support comes in. In plain terms, a Justice Lab is a team that uses […]

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A team mapping out their own warm handoff process

Stop losing people after a referral, build a warm handoff process that confirms contact in 24 hours and tracks every bounce

It’s 4:45 p.m. The intake queue is still climbing. A partner emails, “We referred three people today, did you reach them?” Your team searches inboxes, a shared spreadsheet, and someone’s notes. No one can say, with confidence, what happened next. This is how trust leaks out of the system. Not because people don’t care, but

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An image of team members from a justice organization creating a technology roadmap

Justice Organization Technology Roadmap: A Calm Path From Chaos To Clarity

If you run a justice-focused nonprofit, your tech probably feels like a pile of Jenga blocks. Old systems needing legacy system modernization. New tools. Manual work everywhere. A justice organization technology roadmap is a simple way to turn that pile into a plan through smart technology investment prioritization. It is a 1 to 3 year

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A large team creating an outcomes taxonomy for justice support networks

Outcomes Taxonomy for Justice Support Networks (Cross-Org Results Funders Trust)

In the demanding world of the criminal justice system, a quarterly report is due, the intake queue is exploding, and someone asks the question that always lands hard: “So… how many people did we actually help, and what changed for them?” In a justice support network, every partner has a real story. The problem is

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Cybersecurity strategy for capacity building organizations (security priorities funders will respect)

At capacity building organizations focused on workforce development, your training team is onboarding another cohort. A partner sends a spreadsheet of contacts. A funder wants a progress update, and the numbers don’t reconcile. Then someone forwards a “DocuSign” email that wasn’t DocuSign at all. Capacity building organizations sit in a tricky middle. You’re not always

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A Data Security Strategy for Court Self Help Organizations

Protecting your clients’ data isn’t just a best practice; it’s a core part of your mission. For court self-help organizations, a solid data security strategy for court self help organizations is the bedrock of public trust. It’s about moving away from last-minute fixes and building a thoughtful, proactive system to guard the sensitive information you handle

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An image of a team using remote interpretation tools for legal nonprofits

Remote Interpretation Tools for Legal Nonprofits Serving Immigrants and Refugees

Much justice work now happens on digital devices like screens or phones. Your legal teams are trying to reach clients in detention, rural towns, crowded apartments, and shelters using remote legal support. Many speak languages your team does not, or cannot find in person on short notice, requiring real-time translation. Remote interpretation tools are the

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A Strategic Guide to Virtual CISO for Legal Partner Organizations

A virtual CISO for legal partner organizations is your on-demand, senior cybersecurity leader. They bring strategic guidance to the table on a fractional basis, helping your network, coalition, or advocacy hub manage digital risks and protect incredibly sensitive client data—all without the hefty price tag of a full-time executive. Key Takeaways Move from Chaos to

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A team discussing a MFA rollout plan for justice nonprofits

A 14-day MFA rollout plan for justice nonprofits, cut account takeovers without locking out staff or partners

It’s 4:45 p.m. Intake is still climbing. A partner is waiting on a referral handoff. Tomorrow’s court deadline is already too close. Then someone can’t sign in, again, because a password was reset and the reset email went to an old inbox no one checks. This is how account takeovers become a justice problem, not

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