CTO Input

An image of a team performing information governance for justice organizations

Information governance for justice organizations: from chaos to clarity

Challenges in information exchange. Shared drives that feel like a maze. People quietly pasting client details into email, chat, and AI tools because they just need to get the work done. That is the daily reality for many justice organizations operating within the justice system. Legal aid nonprofits, clinics, impact hubs, coalitions, and intermediaries in […]

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An image that introduces a guide to cybersecurity strategy consulting for court services organizations

A Guide to Cybersecurity Strategy Consulting for Court Services Organizations

The call from a major funder comes in, asking pointed questions about your data privacy policies. Suddenly, your team is scrambling, trying to patch together documentation for systems that barely talk to each other. For leaders of court services and justice support organizations, that quiet hum of anxiety—the feeling that your sensitive client data is

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An image of a team reducing spreadsheet overload in legal aid

From Spreadsheet Chaos to Clarity: Reducing Spreadsheet Overload in Legal Aid

Legal teams did what they had to do. Intake logs in Excel. Clinic rosters in Google Sheets. Grant reports in a dozen different files, each with its own tabs, color codes, and macros that only one person understands. Over time, those quick fixes turn into a shadow system. Dozens of trackers live in different folders

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A team discussing cybersecurity requirements for legal aid grantees

Cybersecurity Requirements for Legal Aid Grantees (What Funders Expect in Practice)

It’s 8:12 a.m. A program manager forwards a message that looks like it came from the ED. “Urgent, please review this invoice.” Someone clicked. Now intake is down, staff can’t reach case notes, and the board chair is asking the question nobody wants to answer out loud: Are we meeting our grant cybersecurity requirements? As

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Finding Your Mission’s Digital Backbone: A Guide to Technology Vendor Selection for Justice Organizations

Choosing a technology vendor isn’t just about buying software. For justice-focused nonprofits, it’s a strategic decision that can either amplify your mission or slowly grind it to a halt. The frantic, last-minute scramble to pull a grant report from three different systems isn’t just a tech headache; it’s a mission crisis. This is the direct

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Remote Work Tools For Legal Services Teams That Protect Clients And Calm The Chaos

Remote work and hybrid arrangements are now standard for justice-focused organizations, much like in law firms. Legal professionals support advocates from home offices, co-working spaces, clinics, and sometimes from cars outside detention centers. In that mix, remote work tools for legal services teams are no longer nice-to-have. They are the backbone that keeps client stories,

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Cross-Org Data Security Strategy for Justice Support Networks (Stopping Cascade Risk)

A justice support network is rarely one organization. It’s legal aid providers, court self-help centers, navigator programs, community partners, pro bono clinics, and the tech vendors that hold forms, files, and case notes. Under frameworks like Executive Order 14117, which underscores data protection amid national security concerns, work moves fast because people need help now.

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Stop sending clients on a scavenger hunt for documents, build a 10-minute eligibility packet that cuts follow-up calls

Your intake line is full. A client finally gets through, and you can hear the stress in their voice. You ask for proof of income, a lease, a notice, a case number, a copy of an ID. They say they have some of it, somewhere. You tell them to email what they can, and you’ll

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Intake That Doesn’t Lose People, Fix the 5 drop-off points, and stop re-asking the same questions

The intake queue is exploding. A partner is waiting for a referral that never arrives. Someone in need starts an application, then vanishes halfway through. By the time your team circles back, it’s too late, the moment passed, trust thinned, and your staff has another loose thread to track. A strong client intake process isn’t

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A scene of a 60-Day Tech Triage Plan

A 60-Day Tech Triage Plan for Justice Nonprofits, Stop the Fire Drills Without Freezing Work

If you support frontline legal advocates, your tech problems don’t show up politely. They show up on deadline days. During audits. Right before a board meeting. Or when a partner can’t get the data they need to serve someone at risk. A 60-tech triage plan gives you a way out of the loop. Not with

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