business governance

What to Do When Your Managed Service Provider Controls Too Much

What to Do When Your Managed Service Provider Controls Too Much

A managed service provider should reduce friction for your business. If your provider now decides what gets fixed, when upgrades happen, and how you answer board questions, you do not have a support problem. You have an ownership problem. Often, this issue stems from unmonitored MSP operations that have quietly expanded beyond routine technical support

What to Do When Your Managed Service Provider Controls Too Much Read More »