Your navigator team didn’t get hacked, but a vendor did. Now your intake tool is down, texting is unreliable, or a cloud folder with client documents might be exposed. This sparks an incident response scramble. Staff are asking what to say. Courts and partners want answers amid the incident response pressure. Clients are scared, and […]
The grant report is due, and the numbers don’t reconcile. Program data is split across tools, and security updates live in a separate world. Someone asks, “Are we safe?” and the only honest answer feels like, “I think so.” This is where an executive-level cyber risk dashboard earns its keep. Not as a flashy chart,
Executive level cyber risk dashboard for grant reporting Read More »
Your team is smart. You’ve invested in tools. Yet, every technical issue seems to escalate into an all-hands fire drill, derailing projects and eroding the trust of customers and your board. The alerts never stop, ownership is fuzzy, and decisions made under pressure don’t stick. The real cost isn’t just downtime; it's the relentless coordination
When Everything is Urgent: A Leader’s Guide to Incident Management Read More »
That late-night alert isn't just a technical problem. It’s the start of a frantic, middle-of-the-night scramble that pulls executives into chaotic calls and ends with fumbled answers to your board and insurers. You keep paying for new security tools, but the mess stays the same. This is the expensive reality for leaders who mistake having
Your Incident Response Plan Is Broken. Here’s How to Fix It. Read More »
If your legal aid intake queue is exploding and a funder report is due, nonprofit cybersecurity can feel like a “later” problem. Until an account takeover locks you out of email, a ransomware note freezes a shared drive, or a data leak puts a client at risk. Minimum cybersecurity controls for nonprofits means the smallest
Minimum Cybersecurity Controls for Nonprofits (A Practical Baseline) Read More »
An incident response readiness assessment is not another report to file. It is a live-fire exercise that reveals the dangerous gap between the plan in your binder and what your team can actually do when a crisis hits. It is the only way to shift your organization from having a plan to possessing a provable
Your Incident Response Plan is a Liability Read More »
Legal aid organizations face a constantly growing legal aid intake queue, which undermines access to justice for those who need it most. Requests arrive by phone, web, email, walk-ins, partner referrals, even social media. Staff do their best, but urgency gets missed, notes end up scattered, and the same person calls back three times because
Legal Aid Intake Triage Best Practices (A Workflow Leaders Can Run) Read More »
You’ve invested in smart people and expensive security tools, yet the organization’s biggest vulnerability is still a single, unintentional click. A clever phishing email is all it takes to derail strategic projects, consume leadership's time with fire drills, and shatter the trust you've worked hard to build with customers. This is the costly mess of
Your Team is One Click From a Crisis. Here’s the Fix. Read More »
The intake queue is exploding. A court partner sends walk-ins, like those seeking housing legal help, you didn’t expect. Your hotline script is different from your online form. Staff spend half the day re-asking the same questions, then trying to “place” cases through a chain of emails that no one fully owns. That’s not a
On Monday, intake is exploding. On Tuesday, a partner says they never got the referral packet. On Wednesday, a funder report is due and the numbers don’t reconcile. By Friday, someone says, “We should fix the system,” and everyone nods, because it’s true. Then nothing ships. Not because people don’t care. Not because staff aren’t
