IT governance

A team choosing a implementation partner for capacity building organizations

Implementation Partner for Capacity Building Organizations (Standardize Outcomes Across Programs)

You know the moment in non-profit organizations dedicated to capacity building. A report is due, a funder wants clean numbers, and three program leads send three different versions of “served” and “completed.” Staff scramble. Someone rebuilds a spreadsheet late at night. The numbers still don’t reconcile, and nobody feels good about what gets submitted. This […]

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How To Build an AI Acceptable Use Policy in One Week

How To Build an AI Acceptable Use Policy in One Week

You already know AI is in your company. Sales is pasting customer data into chatbots. Finance is testing spreadsheet add-ins. Your vendors keep pitching “AI-powered” features. Without guardrails, every one of those experiments can turn into a data breach, a compliance headache, or a disappointed board. The good news: you can set a clear, AI

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A team building a decision rights map.

Nobody owns the decision, so nothing ships: building a decision rights map and escalation ladder

On Monday, intake is exploding. On Tuesday, a partner says they never got the referral packet. On Wednesday, a funder report is due and the numbers don’t reconcile. By Friday, someone says, “We should fix the system,” and everyone nods, because it’s true. Then nothing ships. Not because people don’t care. Not because staff aren’t

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The checklist for switching MSPs without downtime, data loss, or finger-pointing

Switching the team that runs your company’s IT is a little like changing the tires on a moving car. It’s possible. It’s common. It can also go sideways fast when nobody owns the plan. If you’re switching MSPs, your real goal isn’t “a better provider.” Your goal is business continuity, clean accountability, and a handover

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Executive checklist for picking a password manager and rolling it out in 30 days

Executive checklist for picking a password manager and rolling it out in 30 days

Most companies don’t get breached because they “forgot security.” They get breached because passwords spread like loose change, pockets, couches, backpacks, old laptops, and the one shared spreadsheet everyone swears is temporary. A strong enterprise password manager is one of the fastest ways to reduce that mess. Not by asking people to “be better,” but

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Stop privacy by design being an afterthought: A field memo on protecting vulnerable clients in justice nonprofits

The intake queue is exploding. A partner needs a same-day handoff. A funder report is due, and the numbers don’t reconcile. In that pressure, privacy turns into a cleanup job. A rushed form. A shared spreadsheet. A “temporary” folder that becomes permanent. For justice nonprofits serving people at real risk, that’s not just an IT

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An executive team learning about when your CTO Is right but your business Is wrong

When Your CTO Is Right But Your Business Is Wrong: Spotting Misalignment to Drive Growth

Tension between your CTO and the rest of the leadership team is draining. Sales wants features, operations wants stability, finance wants lower spend. Your CTO keeps talking about risk, scale, and technical debt. At times, it feels like they are slowing the whole company down. But sometimes “When Your CTO Is Right But Your Business

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